Privacy Policy

Privacy Policy

At KukiMuki Casino, we respect your right to privacy and are committed to protecting it.

1. Legal Status

• Our casino is licensed by the Autonomous Island of Anjouan, Union of Comoros (License Number: ALSI-202507031-FI2).
• We operate from Anjouan, Comoros, with offices in Belize.
• According to our license, we are permitted to offer our services to users worldwide, including those in Sweden.

2. Registration and Login Process

We collect personal data when you register for an account on our website:

1. Name
2. Email address
3. Password
4. Currency preference (EUR/USD/crypto)
5. Optional: additional details provided by the user

To enhance security, we require email verification after registration.

3. Games and Software Providers

We use third-party software providers to deliver games on our platform:

• NetEnt
• Pragmatic Play
• Evolution Gaming
• And many more (over 40 in total)

These external providers handle game-related data according to their own privacy policies, which may vary from ours.

4. Bonuses and Promotions

To activate bonuses, you must meet the specified wagering requirements:

• Welcome Bonus: 25x deposit + bonus
  • Slots: 100% contribution
  • Tables: 0% contribution (not applicable for this bonus)
• Max win: €1,000
• Timeframe to complete wagering: as stated on the bonus terms

5. VIP and/or Loyalty Program

Our gamified loyalty program rewards users with points based on their activity:

• Activity-based missions/tasks earn points, which can be redeemed in our Kuki Shop.
• Higher ranks unlock better rates for cashback.

6. Payment Methods and Banking Terms

We accept various payment methods:

• Deposits:
  • Minimum: €20
  • Maximum: no limits stated (subject to bank transfer limitations)
  • Processing time: instant
  • Fees: none applied by us, but applicable fees from the banking system or credit card company may apply
• Withdrawals:
  • Minimum: €25 (€50 for bank transfers)
  • Maximum daily/weekly/monthly limits apply (see below): 48 hours processing time for crypto withdrawals

7. Key Terms and Conditions

Key terms:

• Account restrictions:
  • One account per user/IP
  • Self-exclusion available via our responsible gaming tools
• Deposit Limits: set using responsible gambling features.
• Withdrawal Limits: daily (€3,000), weekly (€6,000), monthly (€20,000).

8. Mobile and Technical Features

Our website uses HTML5 for browser-based compatibility on both iOS/Android devices:

• Responsive design ensures a fast load time with full-touch controls.

9. Security and Fair Play

We employ robust security measures to protect your data and ensure fair play:

• Advanced SSL encryption standards
• Two-factor authentication available to users.

RNG (Random Number Generator) certifications are held by Anjouan authority, assuring fairness in game outcomes.

Our customer support is accessible through live chat and email, with minutes of response time expected.

10. Responsible Gambling Features

To promote responsible gaming, we offer the following tools:

• Deposit limits
• Session timers to restrict playing duration
• Cooling-off periods to pause accounts for a specified period.
• Permanent/temporary self-exclusion (ask customer support).

External resources related to problem gambling are available through our website.

11. Advantages and Disadvantages

Pros:

• Crypto payments allowed
• Vast selection of games from multiple providers
• User-friendly mobile experience

Cons: No dedicated app, some restricted countries apply due to jurisdiction limitations.

12. General Casino Information

Our casino operates under the laws of Anjouan and is owned by Metaface Limited (registered in Belize).

Key languages supported are English only; Swedish users may play but with EUR accepted as their preferred currency for gaming purposes.

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